Thanks for being a PS Member. In the case of that particular design, there are zipped files within the originally downloaded zipped folder. The software does not yet know how to extract two layers of zipped files. (We've recently learned this and are working to fix the problem.) In the mean time, if you download the Intermingled Feathers on your computer, unzip the files, then unzip again. You'll see all the designs and be able to transfer them to your tablet via USB.
We appreciate you patience on this. We hope to have a resolution soon for the "nested zip folders" situation.
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