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  1. Pro-Stitcher
  2. PS Patterns / Digital Quilting Designs
  3. General

General

  • Why are there 3 downloads for my one digital design purchase?
  • I'm not PS Member. Why does the website say I have PS Membership Downloads?
  • I'm logged in to prostitcher.com and do not see a real price on most of the designs?
  • Will this digital design fit in my longarm’s throat space?
  • Why isn’t my purchase listed in my downloads?
  • How do I add designs to my longarm using a USB drive?
  • I’ve upgraded my machine. Now what?
  • How many times can I download a design once it is purchased?
  • Are my purchased digital quilting designs backed up?
  • What longarm executable file type do I need?
  • How do I print the design to show customers?
  • What if I find a problem in a design file?
  • How large can I scale my digital design file?
  • Are there any copyright restrictions on designs?
  • Why didn’t my download work?
  • Will Pro-Stitcher create custom designs for me?
  • Can I include designs I already own in Downloads Library on prostitcher.com?
  • I bought a design and changed it up. Can I sell it?
  • Can I change a digital quilting design?
  • Can I combine two or more designs?
  • How do I download designs to my iPad or smartphone?
  • How many designs can I add to my USB drive?
  • Why do I choose my file type on some designs and not others?
  • Why can I not preview my design on my computer?
  • Are digital designs compatible with embroidery machines?
  • How do I use a gift card?
  • What size is my printable design?
  • How do I use Print-At-Home designs to quilt from the back on my longarm?
  • How do I use a printable design?
  • Does the design I like have a Print-At-Home option?
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